![charter shut off my internet charter shut off my internet](https://www.cabletv.com/app/uploads/ctv-spectrum-customer-service.jpg)
Almost all of your monthly cable bill goes straight to your cable company's bottom line. But once the equipment is in the ground, the cost of providing service to one customer is very low. But that probably won't work.Ĭable networks are extremely expensive to build. You might be tempted to just be honest and ask for a discount. How exactly does this process work? And what should customers do to get the biggest discount? Earlier this year, I talked to two former Comcast customer service reps who have seen how the system works from the inside.
![charter shut off my internet charter shut off my internet](https://internet-access-guide.com/wp-content/uploads/2020/07/spectrum-internet-randomly-disconnects.png)
As a long-time Comcast customer, I knew that if I called and threatened to cancel, the cable giant would likely offer me a discount.īut I wanted to know more.
![charter shut off my internet charter shut off my internet](https://www.shieldyourbody.com/wp-content/uploads/2017/02/28_turnOffWifiAtNight_20170223.jpg)
Starting out with a low introductory rate and then gradually raising prices helps Comcast get as much money as possible out of each customer. Basic economics suggests that companies can increase their profits if they charge different customers different amounts. That was almost double the rate I had signed up for.Įconomists call this strategy price discrimination. Then, in May, my bill went up again - to $74.95. When I moved to the Washington, DC, area in 2013, I signed up for Comcast's Xfinity broadband service at an introductory rate of $41.99 per month. Comcast, my cable company, has an annoying habit of unexpectedly raising my bill for cable internet service.